ASAP 5th Annual National Training Conference
March 20-23, 2012
Hilton New Orleans Riverside Hotel
New Orleans, Louisiana
Registration Remains Open to Accommodate Those With Late Funding
| General Information (Please read first!) |
Program Sessions |
| Why New Orleans? It's hard to get funding! | On-line registration |
| PDF Registration | ASAP Sponsors |
| Registration Confirmation Notice | |
ASAP THANKS OUR SPONSORS
Sponsor contributions help defray meeting costs, thereby allowing ASAP to hold down registration fees. We greatly appreciate their commitment to ASAP educational programs.
PLATINUM SPONSOR
![]() |
![]() |
GOLD SPONSOR
![]() |
![]() |
![]() |
|
SILVER SPONSOR
ASAP does not endorse any products or services.

Product Overview/Data Sheet: OpenText Public Information Request Tracking
OpenText Public Information Request Tracking
Capture, process and respond to citizen requests quicker and more efficiently with OpenText Public Information Request Tracking.
OpenText Public Information Request Tracking gives public sector institutions the ability to effectively and securely manage citizen requests for information, from submission to resolution. The solution expedites and automates the Public Information Request process in government offices, from both internal and external sources. It is an open government solution that fulfills constituent rights to access information from government, simultaneously promoting transparency of information with guaranteed security and privacy of constituent information.
Streamline the Public Information Request Management Process
Governments use OpenText Public Information Request Tracking to automate information request processes and eliminate multiple touch-points, duplicated error and backlogs due to inaccuracies. The solution allows each request to be captured, assigned an individualized tracking number, and processed via an automated workflow application that facilitates full lifecycle tracking of the request — including document review and redaction, timer notification and management, fee management, appeal processing, and federally-mandated reporting capabilities. This web-based business process design and automation solution makes responding to information requests fast, easy and efficient.
Benefits
With OpenText Public Information Request Tracking public sector institutions can:
- Gain efficiencies in managing a multitude of Freedom of Information and/or Access to Information (FOI/ATI) Acts requests; eliminates reliance on paperwork
- Find information quickly and easily throughout the public information request lifecycle
- Expedite responses to public information requests and administrative appeals
- Improve productivity for all staff who handle public information requests
- Reduce the risk of mismanaged deadlines and requests getting lost or going astray
- Ensure compliance to institutional FOI/ATI regulations and policies
- Integrate FOI/ATI processes with their organizational information management operations
- Increase stakeholder engagement and stakeholder satisfaction
CACI eFOIA & Document Declassification Solutions
CACI's Advanced Knowledge Solutions Division provides state of the art Knowledge Management solutions that leverage document/media, records, and business process management technologies, enabling government customers to deliver on their core mission more effectively and efficiently.
Since 1995, CACI has been a leader in FOIA and Declassification systems. Our clients include, Central Intelligence Agency, National Archives and Records Administration, Federal Bureau of Investigation, National Reconnaissance Office, and Department of State, to name but a few.
CACI's FOIA and Declassification offerings revolutionize processes that are typically slow, chaotic, costly, and error plagued. Built on CACI's HighView® Product suite, our robust commercial off-the-shelf (COTS) document and workflow management technology, these specialized documents and records management offerings automate complex, unique, and highly regulated processes.
CACI's offerings enable any government agency or department to comply with all of the legal, processing and reporting requirements of the FOIA Act and Executive Orders 12958 and 13526 — through a single, proven information technology solution. This suite is configurable to provide capabilities for a single user to the largest operations in federal government. Expressly designed to overcome processing challenges, CACI's eFOIA application performs these key functions:
- Request Management
- Fee Estimation and Payment Management
- Correspondence Generation
- Document Scanning
- On-Line Review and Redaction
- Formal Release and Electronic Distribution to the Requester
- Reporting and Process Accountability
CACI's declassification offering helps government agencies or departments comply with the Executive Order, which requires all documents 25 years or older be declassified, or subjected to a formal review process that justifies continued classified status. This solution converts classified holdings to electronic format, supports online review and redaction, and provides document management throughout a records life cycle.
With the CACI eFOIA and CACI Declassification solutions, you can achieve:
- Faster Processing
- Consistent responses to requests
- Automated Congressionally-mandated Reporting
- Enhanced Security
- Improved Compliance
- Increased Customer Satisfaction








