For cancellation of your hotel reservation, you must contact the hotel directly. Be sure to get a cancellation number from the hotel.
Substitutions (one person for all days) are acceptable at any time and should be submitted to the ASAP office in writing, if time allows. If time does not allow, substitutions at the door will be accepted (one person for all days). Differences in member and nonmember registration fees will be charged.
All cancellations must be made in writing to the ASAP office. Sorry, no exceptions.
1. Cancellations received by May 31 receive a refund minus a 25% administrative fee.
2. Cancellations received by July 31 receive a refund minus a 50% administrative fee.
3. Cancellations received after July 31 are non-refundable.
4. If the registration fee is to be invoiced, the amount will reflect the correct applicable cancellation fee.
5. Organizations, agencies or persons submitting one credit card number for billing and then changing credit cards after billing is complete, may incur a $40.00 reshelving fee to help defray the cost incurred by the extra transactions.